AI receptionist for
Australian real estate
A 24/7 voice agent for Australian real-estate teams. It answers and triages calls, references live Domain.com.au listings, and sends transcripts and summaries to your CRM.
Domain.com.au-ready · Case studies · Backed by Blackbird
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Not a phone tree.
Not a generic answering service.
Voqo answers when your team cannot. It holds a real conversation in your agency's voice, uses your live listings, and finishes with a structured task for the right person.
Built for Australian offices that already publish on Domain.com.au and need after-hours coverage without adding headcount.
Built for Australian real estate offices
A 24/7 AI receptionist that answers calls, references live listings, and sends structured outcomes to your team.
24/7 coverage, including public holidays
Knows your live listings via Domain.com.au
Call summaries and transcripts to email, Slack, or CRM
Per-project routing, tags, and analytics
Configurable consent prompts for recording
Minutes-based credits you can scale anytime
How setup works
Go live in minutes. No new hardware and no complex telephony project.
Connect your number
Port your existing line or spin up a Voqo number. Most offices keep the numbers already on their listings.
Attach listings and routing
Connect Domain.com.au listings, set who gets what, and choose where summaries land in your CRM.
Go live
Run a test call, confirm your consent prompt, and launch. Typical go-live for a single office is under 30 minutes.
Why teams choose Voqo over phone tag
Answering services and in-house coverage leave gaps. Voqo keeps every enquiry moving.
Without Voqo
- Missed calls during inspections go to voicemail
- After-hours enquiries wait until morning
- Generic answering services cannot read your listings
- Notes are reconstructed from memory or voicemail
- Coverage drops with leave, shifts, and hiring gaps
With Voqo
- Every call answered, including after hours
- Listing-aware answers from Domain.com.au
- Structured summary and transcript on every call
- Routed to the right person with full context
- Consistent coverage without adding headcount
Who it is for
One receptionist stack with smart defaults for property management, sales, and buyer's advocacy.
Property managers
- Maintenance triage with urgency detection
- Inspection FAQs, applications, and rent payment info
- After-hours emergencies routed to your escalation path
Sales teams
- New enquiry capture with property matching
- Call-backs booked and high-intent buyers flagged
- CRM notes with objections and timeline attached
Buyer's agents
- Briefs qualified on budget, suburbs, and timeline
- Shortlist updates logged and follow-ups sent
- Tagged by project and pipeline stage for reporting
What your team receives
Every call ends as a structured outcome, not a voicemail blob to reconstruct.
Subject: New sales enquiry, 14 Smith St Carlton, Nina P.
Summary: First-home buyer, budget $1.2 to $1.3m, wants Saturday inspection. Asks about strata and parking. Prefers afternoon call-back. OK with email brochure.
Tags: Sales, Carlton, 14-Smith-St, Inspection
Routed to: sales@agency.com + Slack #sales-leads
Frequently asked questions
What Australian agencies ask before putting Voqo on the phones.
Meet our customers
Voqo gives superpowers to Australia's most recognised real estate brands, helping top agents win back time and close more deals.
“We're picking up seller leads from calls we would have otherwise missed.”
“We can't staff reception 24/7 on a thousand properties, so Oscar answers every rental inquiry instead.”
“Voqo gave us back a full day of work every week. Our focus is sharper, our clients feel looked after, and nothing falls through the cracks. It's become an essential part of how we operate.”
Read more
“We've saved countless hours and reduced our deal cycle by 15%, a crucial edge in the specialised healthcare property market. On top of that, Adam and the team are consistently responsive and genuinely trustworthy.”
Read more
“Since integrating Voqo AI, our communication has transformed. Instead of generic voicemails, we now get clear, actionable messages, almost like having a 24/7 assistant.”
Read more
“As a real estate agent, Voqo AI has transformed the way I work by allowing me to quickly screen potential clients and filter out spam calls.”
Read more“We're picking up seller leads from calls we would have otherwise missed.”
“Voqo gave us back a full day of work every week. Our focus is sharper, our clients feel looked after, and nothing falls through the cracks. It's become an essential part of how we operate.”
Read more“Since integrating Voqo AI, our communication has transformed. Instead of generic voicemails, we now get clear, actionable messages, almost like having a 24/7 assistant.”
Read more“As a real estate agent, Voqo AI has transformed the way I work by allowing me to quickly screen potential clients and filter out spam calls.”
Read more“We can't staff reception 24/7 on a thousand properties, so Oscar answers every rental inquiry instead.”
“We've saved countless hours and reduced our deal cycle by 15%, a crucial edge in the specialised healthcare property market. On top of that, Adam and the team are consistently responsive and genuinely trustworthy.”
Read more
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